She took the 4 biscuits and threw them again up at stake and explained right here some biscuits for whoever. Then she walked away. The younger Girl getting my buy apologies for her steps quietly to me. I said I was sorry for my insufficient expertise buying here. Why pay back 20 buck for 8 parts of hen one aspect and 4 biscuits After i could get a 10 piece for thirteen bucks and 2 bucks a lot more include a aspect,. Anyway, after she assembled my buy the Girl just tossed my bag up to the counter, I needed to request if this was mine for the reason that other clients ended up waiting for their order ahead of I arrived. She snipped yes it’s yours,…so I remaining…..get to operate to try to eat….and my rooster leg even now has feathers on it as did a wing. Very seriously? Yeah, I took photos!!! Southern hospitality positive went south up north in this article!!!!
I read nothing 2weeks afterwards. I emailed Popeyes on Twitter. I had been told precisely the same factor, that someone would Get hold of me just be patient. 2 weeks go by. no reply. I head to deal with e-book. they notify me just be patient. Now its been two months. Just how long will it acquire to listen to from any individual? I'd Assume two months is way extensive enough to hear from somebody? All I have ever needed was a alternative of your food items considering that we couldn't take in it. I even saved it to carry back if that’s what anyone desired till it started to stink. I saved the receipt until finally the ink wore off it. My chore worker was coming from some other place when she stopped there on her way to me. The spot isn't within reach so she could not just drive back again there on an opportunity they'd do a little something. I am incredibly pissed off. I am Practically 63yrs previous and I have not in all my a long time of public dealing have this kind of Terrible company!! Once more all we ever preferred was the food stuff changed. and a couple of months is way previously mentioned some time it should get And that i nonetheless have not listened to a point.
My manager who I perform for remembers issues from months back. In a city wherever hospitality will be the enterprise and customer care is taught Nearly as a faith this retail outlet will not occur as many as par.
On the above date and time, Lisa and I Rithy as Shopper had buy the 11 items of chicken, breast, thigh and leg. The youthful lady Doing work for PoPeys was taking my order. The younger instructed me to watch for eight minutes, we claimed Okay, Just after 8 minutes passed I Customer continue towards the counter to obtain our get, I confirm Along with the younger lady †is this 11 pieces Breast, thigh and leg. The young Girl put together my get explained †You buy Brest, Thigh and Leg then I said Of course. After obtaining my order I quickly approach to the desk. We begin to rely our hen buy, our get experienced only ten pieces of hen. I instantly approached the manager and said†my hen has only 10 with is brief one parts. The supervisor contact up the younger Girl who took this order and explained his in need of a single items. The youthful Girl mentioned †I give two Breast And that i don’t know what he did with†then the manager said†right here your additional, I didn't prepare the purchase for this purchase †.
My full situation is that if you provide an individual something that will not be pleasing to the attention. I'd ask myself, would I eat this? If it doesn’t appear desirable to me then certainly it will not likely glimpse attractive to some other person.
O-boy was I Erroneous! As we continued to serve plates to our family, I discovered One more hair. This time it absolutely was from the mac n cheese! I called the supervisor at that time and knowledgeable him of our discovery, he presented to interchange the products we uncovered the hair in and asked if we could come in! I advised him we lived to considerably to return and pick up this stuff. I educated him that I wanted a refund and explained to him I would carry back the food since at this time I was worried to take in the food items. All he said he could was have me phone the supervisor in the morning…… What a joke. I Won't ever Try to eat AT POPEYE’S Yet again!!!!!!!
February 20, 2015 at three:twenty five pm I’m thoroughly aggravate With all the knowledge and might’t believe that an individual from Popeyes can’t return a simply call! I visited Popeyes on January 29 2015 the practical experience was Unquestionably Awful! Following getting the purchase household we uncover that we ended up lacking food so I called the shop and was informed to provide the foodstuff back and they will refund the buy. I felt just like the manager didn’t seem to treatment about anything I said and never even apologized to the practical experience. I drove again to the store While using the foodstuff and receipt handed it towards the supervisor who Again experienced the chance to apologize but didn’t come to feel the need. Soon after acquiring Yet another place to pick up meal for my family members I returned residence to see that once the supervisor refunded me he didn’t even refunded me what I paid out. Yet again I named and was instructed because of the supervisor he didn’t know how the cashier billed me so he couldn’t refund me what I paid.
After we bought house we notice which the get experienced 10 items of hen wings four thighs and a couple of chicken breasts. My spouse called the store approx. quarter-hour afterwards and asked for the manager whose title was Scott (who on each situation we have eaten there he is rarely smiling or helpful) Rachel may be the one particular who spoke to me and when she told him our grievance he stated he did not recall our order15 min later.
! I am Expecting and was Unwell after eating a person in their strips! I won't ever return to the Popeyes and I'll make sure to share this story wherever I'm able to!
We ended up missing a facet, my Coke was a Cherry Coke (which I find disgusting, by the way), and then I had to nearly beg with the utensils and dipping sauce, let alone which they billed me for any two Piece White Meat Food (which can be a distinction in price, from just what the supervisor instructed me). A minimum of my husband was capable of enjoy his, for the most part, due to the fact his wasn’t technically Incorrect.
Each time I have frequented this site I have expert rudeness and lousy customer service on the palms of the shift supervisor that is of Middle Eastern descent. This younger girl lacks customer service competencies and is not only impolite to clients and also to staff members.
December two, 2016 at 8:36 pm I was in a Popeyes Situated at 4809 W 77th St. Burbank, IL. I used to be specified chicken which was still bleeding (not totally cooked). To discover here generate a protracted story small, the Customer care was weak, not merely was I provided raw rooster, the Popeyes staff was rude mainly because she asked me if I preferred the next piece And that i didn’t really know what she intended by future piece.
January 3, 2017 at 7:forty three pm The Popeye’s site on Hwy. 3125 in Gramercy, LA Never ever delivers the customer with the entire & Correct Buy which they billed the customer for! Two times this week, I positioned a $30 purchase with Popeye’s and After i arrive residence with my order goods that I was charged for had been missing from my bag! Why does this franchise have much difficulty choosing Knowledgeable Employees that may Give the customer what they paid out for and qualified personnel which can depend revenue and give precise improve by counting the money back to them?
April thirteen, 2016 at 5:fifteen pm I have not in my life skilled this kind of customer support in my lifestyle! I went to purchase 7 specials which retail store normally attempt to convince you to obtain spicy and I told them I would hold out. They said it will eventually just take quarter-hour. I had been in the drive thru and it absolutely was like five vehicles in front of me. So I went parked ideal in front of The shop through the generate thru so I could see if the car before me me was up. So After i viewed the car I'd despatched my daughter in. They advised my daughter they cancelled my order and all they've is ten parts of chicken. I went inside the retailer. The supervisor mentioned the exact text your daughter is lying. We proceeded to go backwards and forwards.